Customer Service

A Hong Kong & Malaysia advertising and video production agency is inviting motivated, creative, energetic and positive talent to join our growing team thru Brighten Business Consulting. If you enjoy working in an international company, love to know more about Hong Kong culture, want to make a difference and are highly self-motivated and able to deliver results, we want to hear your story! To explore more welcome to visit our website:

Our client – Thann was established in 2002 to manufacture and market natural skincare products under the THANN brand using Asian innovation, natural ingredients, and contemporary design. They are a range of natural hair and skincare products formulated from botanicals derived by combining the art of natural therapy with the modern dermatological science.

Jobs & Responsibilities:

  • Respond to general inquiries from customers
  • Establish a good relationship with customers
  • Arrange phone reservation services for customers
  • Handle general document processing
  • Contact new and existing customers for promotion
  • Handle settlement and processing of daily sales receipts


  • SPM or above
  • Good communication skills
  • At least 2 years customer service experience
  • Fluent in Cantonese, Mandarin and English
  • Basic computer operation knowledge (knowledge of POS operation is preferred)
  • Polite, enthusiastic, and proactive towards customer service
  • Immediate availability will be given priority consideration.
  • Rotational shift: 5 days per week, between Monday-Sunday, Rotational Shift


  • 5 working days
  • Hospital Insurance
  • Medical claim allowance
  • Parking / Transport allowance
  • Friendly and good working environment
  • Free snacks & beverages
  • Increment depends on work performance
  • Year-end bonus based on work performance
  • Festival gifts, birthday benefits etc
  • Working place nearby MRT station

Interested candidates, please provide your portfolio, CV, current & expected salary

Salary : RM 4,000 to RM 4,500